What We Collect and Why We Collect It
When you open an account with qqwin, we collect the information you provide directly — your name, contact details, and the mobile wallet number you use to deposit or withdraw. For payments via bKash, Nagad or Rocket, we record the transaction reference and the amount so
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we can match your deposit to your account accurately. We also collect device identifiers, IP address and session logs automatically each time you access the platform. This technical data helps us detect unauthorised access and keep your account secure. We do not sell your personal information
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to third parties. Data shared with payment processors — such as bKash, Nagad or Rocket — is limited to what those providers need to complete your transaction, nothing more. Cookies and similar trackers on our site help us remember your preferences and analyse how pages are
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used; you can manage cookie settings through your browser at any time. Retention periods vary by data type: transaction records are kept as long as required by applicable financial compliance rules, while session logs are cleared on a rolling basis. Eligibility to use our platform depends
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on your local law and the regions we support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.